FAQ

After creating a free account, you get access to IRCAM Free technologies.

How-to guides: forum.ircam.fr/collections/detail/comment-faire.

To access Premium technologies and benefits, you need to subscribe to a Premium membership.

Once your account is active, you can publish and interact with the community.

You can share source code, sound corpora, applications, Max/OpenMusic patches, or zipped assets related to your creative work.

Direct access to project creation: Create a new project.

Step-by-step guide: How to create a project.

Articles are meant to share artistic research, technical workflows, experiences, and knowledge with the community.

You can publish in the language of your choice.

Direct access to article creation: Write an article.

Writing guide: FAQ - How to write an article.

Direct access to event creation: Create an event.

You can announce concerts, workshops, calls, and presentations from the Forum Agenda section.

See agenda: forum.ircam.fr/agenda.

You can subscribe from the newsletter page: forum.ircam.fr/newsletter.

The Premium subscription gives access to Premium technologies and member benefits (updates, discounts, etc.).

Offer details: forum.ircam.fr/shop/premium.

Premium is a yearly subscription. Downloads, updates, and benefits are available while your membership is active.

Installed software remains usable after expiration, but updates and membership benefits stop.

Log in to your profile.

• A diamond on your profile icon indicates Premium status.
• Start and end dates are shown on your profile page.

Yes, you get a 10% discount if you renew before your current subscription expires.

After expiration, renewal discount is no longer available.

Eligibility conditions are defined in the license agreement. In short:

• Premium Student: students only (student card required).
• Premium Individual: individual usage.
• Premium Education & Research: teaching/training/research usage.
• Premium Companies: artistic production usage in organizations.

Premium Individual is for one user, with two options:

• Premium Individual: 1 installation.
• Premium Individual Plus: 2 installations.

Premium Education & Research and Premium Companies are multi-user offers with multiple plans. See also the license agreement.

Your subscription is attached to an administrator Forum account.

Activation keys are assigned to the email addresses entered in the delegation form in your profile (not to the administrator email itself).

Detailed method: managing institutional Premium subscriptions.

Not in self-service at the moment.

Please contact customer support through the contact form and select Platform.

• Log in to your shop account.
• Add your products to the cart.
• During checkout, select the quote option if available.

For quote-related requests (edit, regenerate, details), contact support and select Sales.

Your username is defined when the account is created and cannot be changed directly.

For a change request, contact support through the contact form with the Platform type.

Yes. Add an email here: auth.ircam.fr/accounts/email.

Once verified, you can set it as your primary email.

If your account is blocked, contact support through the contact form (Platform).

Use the password reset form: auth.ircam.fr/accounts/password/reset.

If needed, contact support (Platform).

You can access your order history here.

Premium software is available from project pages on the Forum website.

ASAP products (full bundle and plugins) are also available here.

While your subscription is active, you can authorize software and download updates.

After expiration, installed versions remain usable, but you lose access to updates and new authorizations.

Since ASAP 2.4.0, you can also revoke an authorization directly from the plugin interface using the same authorization file that was used for activation.

Yes, software stays installed on your machine. Access to updates and membership benefits depends on an active subscription.

If you change machines or fully reinstall your system, you can revoke the authorization from the plugin before the change, then authorize again afterwards.

Yes. In the plugin, open the main dropdown menu (H1) and choose Revoke, then select the same authorization file that was used for activation.

The detailed procedure is explained here: How to authorize a paid plugin.

If you still have access to the previous machine, revoke the authorization from the plugin before the change, then authorize the software on the new machine.

Revocation requires the same authorization file that was used for activation. The detailed procedure is explained here: How to authorize a paid plugin.

An OS update should not deactivate authorization.

However, before a full system reinstall or a move to another machine, you can revoke the authorization from the plugin and activate it again afterwards.

Machine cloning or hardware change can still require a new activation and may trigger errors such as 0xA00010 if the previous authorization was not revoked. The detailed procedure is explained here: How to authorize a paid plugin.

• Make sure you are logged in with the correct email address.
• Refresh, clear browser cache, or try a private window.

If the issue remains, contact support (Platform).

The key is usually available immediately.

• Check you are connected with the correct account.
• Refresh the page or clear your browser cache.

If still missing, contact support (Platform).

• Check that you are using the correct activation key.
• Check your subscription status.
• Check your internet connection.

If the error persists, contact Platform support and include OS, software version, and the exact error message.

ASAP Full Bundle and ASAP plugins include 1 installation (1 device).

If you need 2 installations, choose ASAP Full Bundle Plus.

The following plugins (Spectral Remix, Spectral Clipping, Spectral Crossing, Spectral Morphing, Formant Shaping, Tone Free) are available in the VST3, Audio Unit, and AAX formats and are compatible with macOS 10.15 and higher 64bit, Windows 10 & 11 64bit, and Linux 64bit (Ubuntu 20).

The Psycho Filter, Pitches Brew, and Stretch Life plug-ins require support for the ARA2 extension on your DAW.

If your DAW does not support the ARA2 extension, these plug-ins are available as standalone applications and can be used as external sample editors.

Once ASAP is downloaded here, activate the plugin using the authorization file available from your IRCAM Shop profile.

• Download the ASAP authorization file from your IRCAM Shop profile: https://forum.ircam.fr/shop/profile.
• Open one of the paid ASAP plugins. Spectral Remix, Spectral Clipping, and Formant Shaping are free to use.
• In the plugin, open the main dropdown menu (H1) and choose Authorize, or click the Demo warning button.
• Click Authorize, then select the downloaded authorization file. Drag and drop is also supported.
• Once the plugin is validated, the Demo indicators disappear. Validation may take a few seconds.

If the tool reports an expired or ineligible key, please contact technical support with full error details.

If you still have access to the previous system or machine, first revoke the authorization from the plugin using the same authorization file that was used for activation.

If the previous activation could not be revoked and your quota is reached, contact support to release an activation.

Yes, if the previous activation could be revoked before the machine was lost or broken, you can authorize ASAP on a new machine.

If the previous machine is no longer accessible and the activation could not be revoked, please contact our team.

Yes. Since ASAP 2.4.0, you can revoke an authorization directly from the plugin through the main dropdown menu (H1) > Revoke.

Revocation requires the same authorization file that was used for activation.

It means your license has reached the maximum number of allowed activations.

If you still have access to one of the already activated machines, revoke the authorization from the plugin first. Otherwise, contact support so we can review your case.

No, a regular OS update should not deactivate ASAP.

Machine replacement or cloning, however, requires a new activation. Please contact our team.

Audiosculpt is no longer maintained and development has been discontinued.

We recommend using ASAP instead.

If your question is about free IRCAM technologies (see list), please open a new topic on our discussion forum.

These products are available here.

Ircamax is not currently sold through IRCAM Forum, and no Premium discount is available for this product.

See Ableton website: ableton.com.

This software is no longer actively developed and is now only maintained.

If you would like access to more recent features, we recommend ASAP.

Yes. Premium members can download this software for free.

The full procedure is explained in your profile.

This software was developed at IRCAM but is distributed by Plugivery.

It is part of the IrcamLab collection, like The Snail.

The product is available on the TS2 product page.

For any technical support related to TS2, please contact IrcamLab support.

Please choose the support type that matches your request:

• Sales: payment, quotes, invoices, orders.
• Platform: account, access, activation keys, license management.
• Software: installation, bugs, compatibility.

For free software questions, please use the discussion forum first.

Contact form: forum.ircam.fr/contact.